Who we are
Our website address is: https://www.cuscoland.com. We operate under the official brand Cusco Land Expeditions, a fully licensed and authorized local tour operator based directly in Cusco, Peru.
What Personal Data We Collect and Why We Collect It
Booking & Passport Information: To successfully process your tour or trek bookings and secure mandatory government permits (such as Machu Picchu entrance tickets, train tickets, or Inca Trail permits), we collect necessary personal details. This includes your full name, passport number, nationality, date of birth, and any specific dietary or physical health restrictions.
Contact Forms & WhatsApp Communications: When you get in touch with us via our web contact forms or direct WhatsApp links, we collect your name, email address, and phone number solely to answer your travel inquiries and efficiently coordinate your trip itineraries.
Cookies & Web Analytics
We utilize cookies to optimize your overall browsing experience on our website. If you interact with our pages or fill out a form, temporary cookies may be stored in your browser to remember your language preferences and save your details for future convenience. We also use standard analytical tools to track website performance and guarantee an efficient user experience.
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., YouTube videos, Google Maps, trip galleries). Embedded content from other websites behaves in the exact same way as if the visitor had visited the third-party website directly. These external platforms may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who We Share Your Data With
At Cusco Land Expeditions, we are deeply committed to protecting your privacy. Your personal information will never be sold, traded, or shared for marketing purposes. We strictly share your personal passport details with authorized Peruvian government entities (such as the Ministry of Culture and SERNANP) and mandatory transport suppliers (such as train operators) solely to issue your official travel permits and entry tickets.
How Long We Retain Your Data
Information submitted through contact forms is retained for the period necessary to organize your travel arrangements. Personal data supplied for formal trip bookings and official trekking permits is safely archived for the legal duration required by Peruvian fiscal, administrative, and tourism regulations.
What Rights You Have Over Your Data
If you have submitted inquiries or booked an adventure through our website, you can request to receive an exported file of the personal data we hold about you, including any information you have directly provided. You can also request that we erase any personal data we store. This does not include any data we are legally obligated to retain for administrative, tax, statutory compliance, or security purposes regarding your contracted services.
Where your data is sent
Visitor messages and form entries may be monitored through an automated, secure spam detection service to preserve website security and avoid fraudulent activities.
